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Now In: Return Policy
Return Policy:
30 Day Guarantee
Uniforms:
Must have all original tags, unaltered, in original condition.
We require an RA Number, please call Customer Service
at 1-800-825-5998 or 1-931-648-2000.
All returns will be charge a 20% Restocking Fee!!
We do not sell Items on Approval!!
Insure your package and keep a copy of the tracking number!!
Customer is responsible for the return shipment charge to Eagles Of War.
Boots:
We regret that we can only accept returns for a different size.
Must be returned in the original box.
Must not have been worn outdoors or on other abrasive surfaces.
In the event that the shoe does not fit as anticipated, the customer is responsible for the return shipment charge to Eagles Of War.
Should the customer wish to exchange the Boots for a different size, the customer will have to pay for the shipping charge for the replacement pair.
Occasionally, we receive inquiries concerning Warranty Claims on Altama® footwear purchased from us.
Should you have a Warranty concern on items purchased please contact Altama® footwear at Altama® Customer Service at 1-404-260-2888. Customer must place a copy of your Eagles of War sales slip with All Returns.
340 Natchez Trace Drive
Lexington Tennessss 38351
Must be in original condition and be returned within 30 days of invoice.
Wholesale Orders:
All sales are final.
We will accept returns of larger numbers of a single item only if the item is received in a damaged or defective state.
We require an RA Number, please call Customer Service at 1-800-825-5998.
Wholesale Orders to the Military:
All sales are final.
The instructions below are designed to expedite the return or your merchandise.
Each of the steps below must be followed in order for Eagles Of War to provide you with a satisfactory experience.
Place the item securely in the original package, if possible, keeping metal and other items separate
Include all paperwork, parts and accessories
On the invoice put the reason for your return, and put it in the package
Insure your package and keep a copy of the tracking number
Please No C.O.D. Packages, C.O.D. packages will not be accepted!!
Customer is responsible for all shipping charges.
We'll process your refund right away-within 10 days at the absolute most. It will...
Be in the same form of payment
Equal the "total unit price" of the items printed on your Invoice
Exclude shipping and handling (unless there was a shipping mistake)
Returns may be shipped to:
We require an RA Number, please call Customer Service
at 1-800-825-5998 or 1-931-648-2000.
Merchandise Returns Address
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